The 6 essential elements of NORRIQ Care
Business & Process Services business
Have a customized report adjusted, implement an additional module or organize a strategic workshop in which new possibilities are suggested and we outline the future according to Microsoft? We ensure the perfect match of your systems with your business and our CARE team thinks along with you.
Change Management repeat
Change is an important process and we realize that better than anyone at NORRIQ. We ensure that everyone within the company is on board and follows the story. With a sophisticated change process we increase the chance of success, with the support of our certified internal change manager and / or external support.
Operational Services business
Our helping hands that propel you. We are happy to take over the tasks that you cannot do. Consider, for example, data migration, setting up test scenarios and temporary support.
Maintenance Services build
At NORRIQ you can count on continuous monitoring of your processes. We proactively examine whether (crucial) processes proceed as desired and correctly. Through the Health Checks that we carry out, we monitor whether the investment made by you also delivers what you expect from it.
Learning Services school
Writing tailor-made manuals, training videos or (open) training? It's possible with NORRIQ. We provide end-user training so that you get the most out of your systems and employees. Every two months you can participate in our open training courses on fascinating topics.
Customer Care thumb_up
At NORRIQ we have extremely high-performance customer care. This way you can count on easily accessible and flexible support at a high level. Count on specialists who are familiar with Microsoft Dynamics and offer solutions quickly and efficiently.
With us you are always the priority
High-performance IT systems make or break your business. Making your system work smoothly is therefore a priority. At NORRIQ we place you first and we provide proactive, flawless and smooth support. With NORRIQ Care you get tailor-made support, so that your systems work efficiently and your productivity is maintained. Day to day.
In need of our Care Team?
We are ready for you!
Care Portal forum
Log your problems directly into our database.
Live support ondemand_video
Let our Customer Care employee take over your screen.
Send files archive
Send large files or databases to our Customer Care employees.
Care is a thorough partnership that guarantees our continuity. It also offers us the guarantee that the most suitable consultant can be booked. Our CRM business application is preventively maintained and monitored with Care.Philippe Sintubin - ICT Project Manager
Choose security, choose NORRIQ Care
The benefits of NORRIQ Care in a nutshell